Frequently asked questions
Is there a return policy?
We understand it takes a little time to adjust to new things, and if you're not 100% satisfied, you can contact us within 2 weeks of your purchase date. RCL reserves the right to refuse any return of items.
*returns subject to 10% restocking fee
Can I pickup my order?
You sure can! We are open for pickup 7 days a week. Please reach out to us for scheduling.
How much is delivery?
- Delivery pricing varies based on distance. If you're local within 30 miles, our Curbside Delivery is $150, White Glove Delivery (full setup & packaging haul away) is $300.
- We deliver up-to 75 miles from our store location for an additional fee.
- For longer distances please contact us, we'd love to find a way to help you.
Do you offer financing?
We do! We have very flexible financing options at checkout. Or checkout our financing page for Synchrony Home Financing.
Do you offer shipping?
- Shipping is only available for smaller items as marked on our site.
- Sofas, dining and larger items are local delivery and pickup only.
Any other questions?
- Just chat with us in the lower right hand corner
- Call or text us at 952-900-4555
- Email us team@reallycoolliving.com